Effective Date: August 2, 2025

At Muscat Pro Services, your privacy is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Full Name

• Phone Number

• Email Address

• Pickup and Delivery Address

• Other information you voluntarily provide (e.g., specific furniture items to be moved)

1.2 Automatically Collected Information:

• IP address

• Browser type

• Device information

• Pages visited and usage data via cookies and similar technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our moving services

• To contact you for scheduling and coordination

• To improve our website and customer experience

• To send important updates related to your service

• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following cases:

• With our employees or contractors directly involved in your service

• With legal authorities if required by law

• With service providers that support our business operations (e.g., website hosting)

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw your consent to data processing (where applicable)

To make such a request, please contact us at the information provided below.

6. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Muscat Pro Services
📍 4185 Way, Ruwi St, 112, Oman
📞 +968 9693 2626